Policies

Refund & Order Policy

Every item at Caveman Collections is made to order and crafted specifically for you.

Because of this, all custom products are considered final sale once an order has been placed.

That said, we stand behind the quality of our work.

We will make it right if:

Your item arrives damaged
You receive the wrong product
There is a manufacturing defect

If any of the above occurs, contact us within 7 days of delivery with photos of the issue.

Order Changes & Cancellations

Orders move into production quickly.

For that reason:

Changes or cancellations are not guaranteed
If requested, they must be submitted immediately after purchase

Shipping Policy

We aim to process and ship orders as efficiently as possible.

Production Time: Varies depending on product customization
Shipping Time: Calculated at checkout based on location

Once your order ships, you will receive a tracking number.

Caveman Collections is not responsible for:

Carrier delays
Lost or stolen packages marked as delivered

If an issue arises, we will assist in filing a claim with the carrier.

Privacy Policy

Your privacy matters.

We collect only the information necessary to:

Process your order
Deliver your product
Communicate with you
Improve your experience

Information We Collect

Name, email, phone number
Billing & shipping address
Payment details (processed securely)
Site usage data (via cookies and analytics)

How We Use It

Order fulfillment and support
Fraud prevention
Site performance and optimization
Occasional marketing (only if opted in)

We do not sell your personal information.

Third-Party Services

We use trusted partners to operate our store, including:

Payment processors
Shipping providers
Analytics tools

These services only receive the data necessary to perform their function.

Cookies & Tracking

We use cookies to:

Improve site functionality
Remember your preferences
Analyze traffic and usage

You can adjust cookie settings through your browser at any time.

Disabling cookies may affect site performance.

Terms of Service

By accessing or purchasing from this site, you agree to the following:

Use of Site

You may not:

Use this site for unlawful purposes
Attempt to disrupt or damage the platform
Copy or exploit content without permission

Product Accuracy

We strive to display products as accurately as possible.

However, colors and details may vary slightly due to:

Screen settings
Production differences

Order Acceptance

We reserve the right to:

Refuse or cancel orders at our discretion
Limit quantities per customer

Limitation of Liability

All products and services are provided “as is.”

Caveman Collections is not liable for:

Indirect or consequential damages
Loss of data, revenue, or profits
Delays outside of our control

Our maximum liability is limited to the purchase price of your order.

Changes to These Policies

We may update these policies from time to time to reflect:

Operational changes
Legal requirements
Improvements to our services

Updates will be posted on this page with a revised date.

Contact Us

If you have questions or need support, we’re here to help.

Email: CavemanCollections@gmail.com

Location: Durham, North Carolina, United States

Final Note

We built Caveman Collections around one idea:

What you receive should feel intentional, personal, and worth it.

If something falls short of that standard, we want to hear about it—and we’ll do our best to make it right.